Senior UX Designer

Senior UX Designer

9% REDUCED AHT
88% REDUCED RAGE CLICKS

Enhancing Subscription Transparency, Reducing Resolution Times

2024

PRESIDENT, PRODUCT AND BUSINESS, STRIPE

Will Gaybrick

HEAD OF GLOBAL SALES, STRIPE

Designing a Faster Path to Answers: Improving Internal Tool Usability for Agents

HEAD OF GLOBAL SALES, STRIPE

Designing a Faster Path to Answers: Improving Internal Tool Usability for Agents

HEAD OF PRODUCT MARKETING, STRIPE

Tanya Khakbaz

I collaborate across continents to conceptualise, design and reduce stress for users.

I collaborate across continents to conceptualise, design and reduce stress for users.

I collaborate across continents to conceptualise, design and reduce stress for users.

What I'm currently upto:

2022, 2024

Streamlining creation workflows, and error resolution for SAP Integration Suite

Streamlining creation workflows, and error resolution for SAP Integration Suite

UX Design, B2B, SaaS UI

UX Design, B2B, SaaS UI

2022, 2024

0-1, Designing SEO tools for the AI-forward future

0-1, Designing SEO tools for AI-forward marketing teams

0-1, Designing SEO tools for the AI-forward future

SEO, UX, UI, Micro-SaaS

SEO, UX, UI, Micro-SaaS

Case Studies

2022, 2024

2022, 2024

User Console: Improving Subscription Transparency, Speeding up Resolution

User Console: Improving Subscription Transparency, Speeding up Resolution

UX Design, Retention, Transparency

UX Design

UX Design

UX Design

2025

2025

Designed with Lovable

Designed with Lovable

Designing a Faster Path to Answers: Improving Internal Tool Usability for Agents

Designing a Faster Path to Answers: Improving Internal Tool Usability for Agents

Designing a Faster Path to Answers: Improving Internal Tool Usability for Agents

Product Design, Ethnographic User Research, B2B

Product Design, Ethnographic User Research, Internal Tool

Product Design, Ethnographic User Research, B2B

2024

2024

Fragmented to Frictionless: How real-time data can streamline hotel bookings for EV owners

Product Design, Prototyping, User Interviews

Product Design, Prototyping, User Interviews

2023

2023

Support That Sells: Generating Revenue from Help Requests and Boosting CSAT Scores by 22%

Support That Sells: Generating Revenue from Help Requests and Boosting CSAT Scores by 22%

Service Design, Product Design, Prototyping, Journey Mapping

Service Design, Product Design, Prototyping,
Journey Mapping

Service Design, Product Design, Prototyping, Journey Mapping

"I had the pleasure of collaborating and brainstorming with Neha on some very key and strategic service initiatives. During her time working with me, she consistently impressed with her exceptional creativity, attention to detail, and commitment to delivering outstanding results."

Amartya Banerjee

Former CSG Director, McAfee

"Neha doesn’t just execute on a vision, she brings her own ideas and recommendations always elevating the quality of the end product.
An excellent communicator who surfaces issues with clarity, tact, and transparency—traits that make her a trusted partner across disciplines.
Neha is more than ready to thrive in whatever role she steps into next."

Stephanie Oelkers

Director Business Ops, McAfee CSG

"Neha is genuinely magical to work with..Constantly wowing our leaders with her deep knowledge of our customer behaviors. And she may not advertise this but she is genuinely one of the best workshop facilitators I've ever encountered. I genuinely can't recommend her enough!"

Calvin Theriot

Program Manager, McAfee CSG

nashok.design@gmail.com

Open to opportunities!

Reach out for kuchen mit conversation

Open to opportunities!

nashok.design@gmail.com


Good Design Empowers Everyone.

Reach out for kuchen mit conversation

nashok.design@gmail.com

Open to opportunities!

Reach out for kuchen mit conversation

nashok.design@gmail.com

Open to opportunities!

Reach out for kuchen mit conversation